Appreciate the post man. I got out the "missing manual", and tried killing apps to no avail. In the end, I had to hold the power button to power down the laptop. Then I got out Norton and booted from that. It found a ton of errors, I let it fix them all, and then ran it a 2nd time to make sure I was in good shape. Now I'm running Speed Disk to defrag and see if it suggests anything else. Guess I've solved the problem.